I know I don’t write much about WoW, and I know I don’t write much about SRS BUSINESS, but today I have some very serious WoW-business to talk about here.
A lot of you are familiar with Aetherial Circle – the Bloggingest Guild in WoW. Doomilias, BRK, Cay & Fio, Ratshag, Ego, Brigin, Tredezar… the list of bloggers in our guild goes on and on. I know a lot of you follow at least a couple of the rest of those blogs, have seen AC progress, and have gotten a good look into what an awesome guild it is.
While you’ve been burning with jealousy, something extremely unfortunate has happened – one of our hunters, Lamaa, who I have mentioned here in the past, got caught up in Blizzard’s recent mass ban. It’s absolutely unbelievable to me that this could happen. The people in AC, we’ve all been playing with him for a long time, and honestly and seriously, he is the LAST person I would ever, EVER suspect of using any kind of game cheating mechanic. There’s no glory in chasing BRK up the damage meters if you had to cheat to get there, and he is NOT that kind of guy.
Many people in AC are extremely close to Lamaa, and some of his best friends are found in the game. When your best friends live in Canada and you’re in the southern US, you can’t just hop up and head out to a bar with them on Saturday nights. Instead, Lamaa and his friends get together every Saturday night for a late night Kara run. He’s been a major contributer to all of AC’s progression. He’s the jewelcrafter everyone goes to in guild, and it just plain flat out sucks that Blizzard has made this kind of mistake to the least deserving of such treatment. He bought a Frostmourne, for the love of pete.
I understand that in a mass banning, mistakes happen. Blizzard has to, has to know that they’d get some false positives. There has to be some kind of plan in place to handle this, but getting through to Blizzard seems nearly impossible. Maybe they’re hoping that by making it difficult to resolve these issues, people will give up and figure it’s not worth it and either start a new account or move on with their lives. That’s not fair to someone like Lamaa, who would never cheat, got banned by mistake, and has put a lot of time, effort, money and so much more than that into this game. If a business such as Blizzard makes a mistake, they need to step up and fix it as soon as possible. They’ve made a serious error here, and I am extremely disheartened by the fact that the process of repairing this mistake seems almost insurrmountable.
Below, you’ll find the story from Lamaa himself. I know this is a long shot, but someone on our guild forums pointed out that a lot of us have blogs, and drawing as much attention to this issue as possible could maybe speed along the process of getting this rectified. I am not looking to slam Blizzard – obviously, these mass bannings of cheaters happen for a reason that is for the good of all of the rest of us. But when these mistakes happen, it needs to be brought to their attention and handled as quickly as possible – not just with the restoration of Lamaa’s account, but frankly, an apology for the false accusation.
If anyone reading this knows anyone who knows anyone who has a cousin, or who can write on… dare I say it… WoW Insider… or on your own blogs, or do anything at all to bring attention to this situation, it would be greatly appreciated.
AC WANTS THEIR LAMAA BACK!!
Details from Lamaa below:
***Notice of Account Closure***
Furthermore, any activities not intended by game design which affect the economy, the client, player characters or the world itself have a tremendous negative impact on the potential enjoyment for all players. The effects of these activities take many forms including a bloated game economy, server instability, and allowing unauthorized access to accounts, computers, and player data.
As a result, the account(s) will no longer be accessible and will unfortunately not be reopened under any circumstances.
Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/.
This was the message I received when I got home from work on Tuesday. I have replied to the email requesting for the reason for the closure and for further investigation, as I’m sure if they actually looked into the account and the characters they would realize their mistake. I let them know about my use of wine/linux and the logitech g15 keyboard
I did try to contact them via phone. The billing department is the only people who will talk to you and are absolutley useless to talk to, even concerning the 3 month subscription charge that was renewed the day my account was closed that is apparently non-refundable.
I really don’t know what else I can do. I’m frustrated and a little sick to my stomach over it. It’s not like I have a whole lot in life to look forward to right now and it really feels like they are ripping away the past couple years of memories and experiences with the friends I’ve made in game.
Though they can’t really take that away despite everything; the friendships I’ve made here with you guys will endure even this.
It just may be awhile before we play together again Smile
Thank you all for your support! <3
On a side note, I made a trial account and got spammed with 4 gold selling/powerleveling advertisments as soon as I logged on to the character. GG bliz, way to get the bad guys!
Anyway, that’s what Lamaa has to say about it. I know you guys don’t know him, but you know all the rest of us. AC isn’t that kind of guild, we don’t have that kind of people, and this is the suckiest of sucks, not only that this would happen in our guild, but who it happened to. Trust me when I tell you that the very idea of any kind of guilt on Lamaa’s part is just unimaginable, for all of us. Hopefully, the tiny minor e-fame of the Bloggingest Guild in WoW can be leveraged here, and I appreciate anything at all that anyone at all can do to help us all out with this situation. Especially keep in mind that while AC is, of course, devastated to have this happen to one of our friends, if someone like Lamaa who does everything right, would never cheat, pays to play this game like everyone else, has put years into it like everyone else, can be banned just like that with no recourse, it could happen to someone close to you as well.